The hotel offers spacious rooms with large windows, great for catching the sunrise and sunset. The buffet during lunch and dinner has a delicious variety, especially the grill area. Cindy and Magdalena, the spa masseuses, provide great massages, although their hours are limited. Activities around the resort feel similar to Club Med with plenty to choose from. However, breakfast does not include warm vegetables or potatoes, and the pillows in the room are too thick and hard for comfort. The room decor resembles cheaper hotel chains rather than what you'd expect from a 5-star establishment. Noise levels from large family groups can be distracting, especially during late-night events. Planning simultaneous activities, like Zumba and chocolate tasting, could lead to crowds and tension. I'd suggest a separate wing or floor for families to keep quieter areas for couples wanting to relax. Overall, the experience had its highs but needed improvements in several areas.

The spa services like massages and the heated outdoor pools were perfect for unwinding. One thing I didn't enjoy was the thick pillows—they were a bit hard for my taste. 🌅 Don't miss the buffet. it has tons of delicious options!

I had a lovely stay! The spacious room was a highlight, and the varied buffet made meals a delight. The spa treatments were also fantastic, though scheduling could be better. I would definitely return!

The warm pools were enjoyable, but the noise levels were unbearable during breakfast.

The room was spacious and had large windows that provided beautiful views of the sunrise and sunset. The buffet offered a great variety for lunch and dinner, particularly the delicious grilled options. The outdoor pools were accessible and the gardens were beautifully maintained, making it easy for families to relax comfortably.

Loud music at night disrupted peaceful evenings.

The beautifully maintained gardens and accessible pool areas were delightful, making it easy for seniors like me to enjoy the outdoor space and relax comfortably without worries.

Loud music at night disrupted peaceful evenings.

The spacious room offered stunning views of both the sunrise and sunset, enhancing the overall atmosphere. However, while the buffet had a delicious grill section and offered a variety of food, breakfast could really benefit from healthier options like warm vegetables. The thermal pools didn’t live up to expectations and the noise from music at night disrupted any chance of evening relaxation. Service was generally adequate, but some staff seemed uncomfortable. Cindy and Magdalena provided excellent spa services when available, although the hours were quite limited.

Spacious room, delicious buffet, exceptional spa services including massages from friendly staff made our stay enjoyable and relaxing.

Everything was just perfect.

The essentials, minus the fluff

Spacious room with stunning views of sunrise and sunset was a highlight. The buffet featured varied lunch and dinner options, especially the grilled dishes. However, breakfast lacked healthy options and the spa had limited hours. Expect a lively atmosphere with various activities, but the noise levels can disrupt relaxation.

the room was spacious with large windows showing off beautiful sunrises and sunsets. the buffet had a great variety, especially at lunch and dinner, with delicious grilled options. the spa services provided by cindy and magdalena were excellent.

would recommend

We loved the spacious indoor/outdoor heated pool, perfect for our family and accommodating our son's autism support dog. The large buffet offered a variety of delicious foods at every meal, catering to all our tastes.

My kids wished for a quieter atmosphere, especially during meals.

Great indoor pool that connects to the outside, perfect for fun. The food options could be more diverse and flavorful.

The indoor/outdoor pool setup is amazing! The noise from large groups really made relaxing hard. There are tons of activities like karaoke and bike rentals. Food selection could be better, especially at breakfast. Clean and spacious rooms with great views of nature. It's more of a lively family spot than a tranquil getaway.